Use four facts—not one rule
The familiar “50% rule” is only a starting point. A sound decision combines age, total repair cost, overall condition and how well the appliance still fits your household.
Find the model and serial number before calling. It helps the service team give you a smarter next step.
1. Where is it in its expected life?
Age matters, but design, use, maintenance and prior repairs matter too. A well-maintained appliance with one isolated failure deserves a different decision than a heavily used machine with several failing systems.
2. What is the complete repair cost?
Compare diagnosis, parts and labor with the delivered-and-installed price of a replacement that actually meets your needs. Avoid comparing a complete repair against an advertised appliance price that excludes installation or required accessories.
3. Is this an isolated failure?
- One failed component with the rest of the machine in good condition favors repair.
- Rust, leaks, damaged cabinets, control problems and repeated service calls favor replacement.
- Availability of parts and qualified local service can change the answer.
4. Would replacement solve a real problem?
Replacement becomes more compelling when you need different capacity, accessibility, dimensions, efficiency or features. If the new appliance would not materially improve daily use, repair may preserve more value.
Common questions
Is an older appliance always better made?
No. Some older designs are simpler and durable, but condition and parts availability matter more than age alone.
Should I replace a working matching pair?
Not automatically. Consider fit, appearance, stacking requirements and whether replacing one unit now could limit your future choices.